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Cancellation Policy

• More than 1 month before check-in: 25% cancellation charge.

• 1 month to 1 week before check-in: 50% cancellation charge.

• Within 1 week of check-in / No-show: 100% cancellation charge.

Tariff

• Our retreat consists of 10 rooms, with a tariff of INR 21,000 to 25,000 on MAPI plan.

• There are 4 rooms on the ground floor with a private plunge pool attached for the residents of the respective rooms. 

• Bed tea, breakfast, evening tea and dinner for 2 people are included in the room rent.

• One extra person can be accommodated in the room with extra cost of INR 5,000 on MAPI.

• Total room rent is payable in advance to confirm the booking.

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Check-in & Check-out

• We maintain a Check-in time at 02:00 pm and Check-out time by 11:00 am.

• Kindly inform us of your estimated time of arrival to better prepare your stay.

• Should you want to guarantee an early check-in, we would recommend booking the night prior to your arrival.

• This is applicable for all bookings – individual or group.
   

Identity Documents

• Government of India’s security regulations mandate all guests to show an identity proof (passport for overseas citizens with valid Indian visa or OCI) at the time of check-in to the hotel check-in team.

• Please ensure that you carry this with you.

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Visitor's Policy

• Visitors are permitted on the property between 10 am to 5 pm at the cost of INR 200 per person for an hour.

• In the event of any damage to hotel property during a visit, the guest who made the booking will be held responsible.

• Reservations for breakfast, lunch, and dinner can be made in advance.

• Property can be charted for weddings, film shoots, conference and other special events.

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Food & Beverage

• We are a strictly vegetarian hotel.

• Vegan meals require special instructions and two days' prior notice.

• No outside non-vegetarian foods are allowed.

• Breakfast is served from 08:00 to 10:00.

• Lunch is served from 13:00 to 15:00 at the cost of INR 750.

• Dinner is served from 20:00 to 22:00.

• Personal food and beverages are not permitted on the hotel premises unless required for dietary or medical reasons.

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Loss & Damage

• The hotel shall not be responsible for any loss of or damage to your personal belongings.

• In case any damage is done to the hotel property by guests during their stay, the responsibility for the damage shall be fixed on the guest who made the booking.

• The palace management will determine the damage charges consistent with the extent of item or structural destruction.
   

Children & Extra Beds

• We levy no charge for children below 5 years.

• Children above 10 years will be charged full adult rates.

• Only one extra bed can be provided in the room.​

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Charges:​

• Special charges apply during high-demand periods such as festivities, scheduled holidays, Christmas, and New Year.

• All tariff and charges including rooms, food & beverage, and services are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations are applicable as of the date of the booking and may change subject to intimation from the Government of India.